![]() To download, visit Download the Adobe Support Advisor.Īfter downloading the file, install it, and then run it. ![]() ![]() It is available in 2 versions, for Microsoft Windows and for Mac OS X. You don’t have to worry of purchasing it because it is totally free. The collected data can be uploaded directly to the technical support team. It gathers the entire relevant technical information about the installed Adobe application and your system. It will also help you if you need any assistance from the Adobe technical support. This program reads the installation log file of the program and provides direct links to support articles that contains instructions on how to solve the identified problem. It identifies the errors encountered during failed installations. It is a small program that investigates failed installations of Photoshop Elements, Creative Suite products, Adobe Premiere Elements, Adobe Technical Communication Suite, and any downloads done from the store. The ASA or Adobe Support Advisor is an AIR-based program that examines system information and installer log files. Install a Creative Suite 5 or 5.How Adobe Support Advisor detects problem? Adobe Download Manager support Find help downloading software from the Adobe Store, Adobe Partner Connection, or Adobe Reader. Help form Complete our online form to submit a question, comment, or suggestion about downloading. Share your questions, suggestions, and information with other Adobe product users via the User to User forums. ![]() Issue report packages provide statistics about problems that have occurred, allowing the Adobe support team to address. When you use the Adobe Support Advisor to report an issue, it can package and send relevant information to Adobe to help the Adobe support team identify and respond to current customer problems. (Mac OS) When the DMG file has finished downloading, a dialog box appears asking if you would like to launch the DMG file. Note: If you have trouble with the Akamai Download Manager, click Alternate Download Method, and then download the.7z and.exe files (Windows) or the.dmg file (Mac OS) manually. Get 20+ creative apps including Photoshop, Illustrator, InDesign, Premiere Pro and Acrobat Pro. The tool has been replaced with improved installation support mechanisms. Try genuine Creative Cloud free for 7 days. The Adobe Support Advisor has been discontinued The Adobe Support Advisor tool was used to analyze installer log and system information associated with installation errors. ![]()
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